Transform Resistance Into Support During Organizational Change

Research shows 70% of organizational change efforts fail due to miscommunication. Costs of poor communication during an organizational change include delays and missed deadlines, incomplete projects, unhappy customers and loss of clients, sluggish productivity and loss of valued employees, stalled implementation and lost investment. Organizations undergo constant change in today’s complex business environment from introducing new technology or processes to change in structure, management, mergers and downsizing, which typically prompts resistance from employees due to lack of communication, the timing of communicating the change, and how the change is communicated. This training will show companies specific steps of how and when to communicate the change, how to gain employee support, and the communication mistakes to avoid that alienate the workforce.


  • Create a smooth transition during the change process
  • Implement effective methods to communicate change
  • Turn employee resistance into support
  • Bring organizational culture into alignment with change
  • Effect comprehensive and lasting change
  • Retain valuable employees
  • Foster happy employees, customers, and stakeholders
  • Increase productivity and profitability